Terms of Service

Last updated: November 2, 2026

Welcome to ELLA FIOR, an online fashion store operated by MARKETING GLOBAL SOLUTIONS LLC.

These Terms of Service govern access to our website, product purchases, and related services.

By using https://ellafior.com, you agree to these terms, subject to mandatory rights under applicable law.

1. Store Operator

ELLA FIOR is operated by MARKETING GLOBAL SOLUTIONS LLC, with its registered business address at:

1603 Capitol Ave, Ste 4136-1758
Cheyenne, WY 82001
United States

2. Products and Product Information

We offer clothing and related fashion products.

We strive to provide accurate descriptions, sizing information, pricing, photographs, and specifications.

Customers should review product measurements and available options before ordering.

Minor color variations may occur because of lighting, photography, and display settings. This does not exclude remedies for items materially different from their description.

3. Orders and Acceptance

Submitting an order constitutes an offer to purchase.

Orders are subject to payment verification, availability, applicable fraud prevention procedures, and fulfillment confirmation.

We reserve the right to decline or cancel orders where legally permitted, including cases involving unavailable merchandise, invalid payment information, or clear pricing errors.

Any payment collected for canceled or unfulfilled orders will be refunded in accordance with applicable law.

4. Prices and Payments

Prices are displayed in the currency shown on the storefront or during checkout.

Shipping charges, applicable taxes, and other mandatory fees will be disclosed before the customer completes payment, as required by law.

Payments are processed through the available checkout payment providers.

5. Order Processing Cutoff

Our standard order processing days are Monday through Saturday.

The daily processing cutoff is 7:00 PM Eastern Time (ET).

Orders placed after this cutoff, on Sundays, or during applicable non-processing holidays begin processing on the next business day.

The cutoff is not a promise of same-day dispatch.

6. Shipping and Delivery

Shipping options, charges, and available delivery estimates are communicated during checkout.

ELLA FIOR may work with third-party fulfillment and transportation providers.

If a shipping commitment cannot be met, we will communicate the delay and provide the legally required options, including cancellation and refund when applicable.

7. Product Quality Guarantee

Our voluntary commercial guarantee is focused on garments that arrive damaged, torn, defective, materially different from the product description, or incorrect due to an error attributable to ELLA FIOR.

Applicable legal guarantees and statutory consumer rights remain unaffected.

8. Size Exchanges

Voluntary size exchanges may be offered, subject to approval and inventory availability.

When the item supplied is correct and no mandatory legal remedy applies, customers are responsible for the relevant return, replacement shipping, and disclosed reasonable logistical or handling costs.

Any applicable charges will be communicated before the exchange is accepted.

9. Returns and Refunds

Refunds, returns, and remedies are governed by our Refund, Returns & Quality Guarantee Policy and mandatory consumer law.

Nothing in these terms restricts statutory withdrawal rights or remedies for defective goods.

10. Customer Conduct

Customers must provide accurate order information and must not use the website for fraudulent, unlawful, or abusive purposes.

Unauthorized interference with website security or operations is prohibited.

11. Intellectual Property

ELLA FIOR branding, website design, original product descriptions, photographs, and other protected materials may not be reproduced commercially without permission, except as permitted by applicable law.

12. Third-Party Services

Our storefront operates using Shopify and may integrate external payment processors, fulfillment providers, analytics services, and customer support systems.

Applicable third-party terms may govern specific services.

13. Limitation of Liability

To the extent permitted by law, ELLA FIOR is not liable for circumstances outside its reasonable control.

Nothing in these terms limits liability or consumer rights that cannot legally be excluded.

14. Privacy

Personal information is handled according to our Privacy Policy, available at https://ellafior.com/policies/privacy-policy.

15. Changes to These Terms

We may update these terms periodically. The version applicable to an order will be determined in accordance with applicable law.

 

Delivery Estimates and Purchase Conditions

ELLA FIOR's standard estimated delivery timeframe is 5–10 days, subject to the delivery destination, carrier operations, and applicable circumstances.

Our daily order processing cutoff is 7:00 PM Eastern Time (ET), Monday through Saturday. Orders received after this time normally enter the processing queue on the next business day.

Delivery estimates and available shipping charges are communicated before the customer completes checkout.

Voluntary size exchanges are subject to our Refund, Returns & Quality Guarantee Policy. Customers are responsible for applicable disclosed shipping and operational costs when a correctly supplied garment is exchanged voluntarily.

Defective, damaged, or incorrect products are handled under our quality guarantee and applicable statutory consumer rights.

For customer assistance, contact support@ellafior.com or +1 (347) 278-9499.

Customer service hours: Monday–Saturday, 9:00 AM–7:00 PM ET.

16. Contact and Customer Service

Email: support@ellafior.com
Phone: +1 (347) 278-9499

Service hours: Monday–Saturday, 9:00 AM–7:00 PM ET.

Order cutoff: Monday–Saturday, 7:00 PM ET.

Business operator: MARKETING GLOBAL SOLUTIONS LLC.