Legal notice
Legal Notice
Last Updated: November 2, 2026
Welcome to ELLA FIOR. This Legal Notice provides important information regarding the ownership, operation, and use of our online store, available at https://ellafior.com.
By accessing or using our website, you acknowledge the information provided in this notice, subject to applicable laws and mandatory consumer rights.
1. Business Identification
Trade Name: ELLA FIOR
Legal Business Operator: MARKETING GLOBAL SOLUTIONS LLC
Website: https://ellafior.com
Business Registration Jurisdiction: Wyoming, United States
Registered Business Address:
MARKETING GLOBAL SOLUTIONS LLC
1603 Capitol Ave, Ste 4136-1758
Cheyenne, WY 82001
United States
ELLA FIOR is an online fashion retailer operated by MARKETING GLOBAL SOLUTIONS LLC.
Our registered business address is used for official business correspondence and does not constitute a physical retail location or authorized merchandise return facility.
2. Official Contact Information
Customer Support Email: support@ellafior.com
Customer Service Phone: +1 (347) 278-9499
Contact Page: https://ellafior.com/pages/contact
Customers may contact our support team regarding product information, order assistance, shipping inquiries, size exchanges, quality concerns, and other matters related to their purchases.
3. Customer Service Hours
Our regular customer service schedule is:
Monday through Saturday: 9:00 AM – 7:00 PM Eastern Time (ET), New York time.
Sunday: Closed for regular customer support.
We aim to respond to customer inquiries within one hour during regular business hours.
Messages submitted outside these hours will be reviewed when customer service reopens.
4. Daily Order Processing Cutoff
The daily order processing cutoff is 7:00 PM Eastern Time (ET), Monday through Saturday.
Orders submitted after this cutoff, on Sundays, or during applicable non-processing holidays will enter the processing queue on the next business day.
This cutoff refers to order administration and does not guarantee same-day shipment or delivery.
Order fulfillment and shipping times are subject to the conditions outlined in our Shipping Policy.
5. Nature of Our Services
ELLA FIOR operates as an online fashion store specializing in women's apparel, including dresses, knitwear, coordinated outfits, coats, and related products.
Product availability, pricing, specifications, and shipping options are presented on our website or during checkout.
We strive to maintain accurate and current product information. Minor visual differences may occur due to photography, lighting, and display settings.
Such differences do not exclude applicable remedies for materially incorrect, defective, or non-conforming products.
6. Intellectual Property
The ELLA FIOR trade name, original branding, website design, written content, and other materials protected by intellectual property laws belong to their respective rights holders.
Unless otherwise permitted by law or authorized by the relevant rights holder, commercial reproduction, redistribution, or unauthorized use of protected materials is prohibited.
Product photographs, trademarks, or other content supplied by third parties remain subject to the rights of their respective owners.
7. Website Information and Availability
We make reasonable efforts to maintain the accuracy, accessibility, and functionality of our online store.
However, website content, technical features, and product availability may be modified or temporarily interrupted for maintenance, security, or operational reasons.
Nothing in this notice excludes any legal responsibility that cannot be limited under applicable law.
8. Third-Party Services
ELLA FIOR uses Shopify as its e-commerce platform and may work with payment processors, logistics providers, shipping carriers, and other service providers to fulfill customer orders.
These providers may be subject to their own applicable service conditions and privacy practices.
Information about personal data processing is available in our Privacy Policy.
9. Commercial Guarantee and Size Exchanges
ELLA FIOR offers a voluntary commercial quality guarantee for garments that arrive damaged, torn, defective, materially incorrect, or different from the item ordered due to an error attributable to ELLA FIOR.
Voluntary exchanges for a different size may be available subject to product eligibility, approval, and availability.
When the original item was correctly supplied and the exchange is voluntary, the customer is responsible for applicable operational and logistics costs disclosed before the exchange is accepted.
These conditions do not limit mandatory statutory warranties, withdrawal rights, or other applicable consumer protections.
Full details are provided in our Refund, Returns & Quality Guarantee Policy.
10. Privacy and Personal Information
Personal information collected through our website is processed in accordance with our Privacy Policy and applicable data protection requirements.
For privacy-related inquiries, requests to access or correct personal information, or applicable data protection rights, please contact:
Privacy information: https://ellafior.com/policies/privacy-policy
11. Consumer Protection and Applicable Law
ELLA FIOR aims to comply with applicable consumer protection, e-commerce, and data protection requirements in the markets where it operates.
Nothing in this Legal Notice limits rights or remedies that cannot be excluded under the laws applicable to the customer's purchase.
Any dispute will be handled in accordance with applicable law, including mandatory consumer jurisdiction and protection rules where relevant.
12. Updates to This Legal Notice
We may update this notice to reflect changes in our business operations, services, contact information, or legal requirements.
The latest version will be published on our website with its corresponding revision date.
Delivery, Returns and Customer Care
Estimated delivery: 5–10 days.
Customer support: Monday–Saturday, 9:00 AM–7:00 PM Eastern Time.
Daily order cutoff: 7:00 PM ET, Monday–Saturday.
Official email: support@ellafior.com
Phone: +1 (347) 278-9499
We assist customers with order tracking, delivery questions, product defects, incorrect orders, and voluntary size exchanges.
Customers requesting a voluntary size exchange are responsible for applicable disclosed logistics and operational costs.
For full conditions, please review our Shipping Policy and Refund, Returns & Quality Guarantee Policy.
Nothing in these conditions limits mandatory consumer rights.
13. Official Business Contact
ELLA FIOR
Operated by MARKETING GLOBAL SOLUTIONS LLC
Registered Address:
1603 Capitol Ave, Ste 4136-1758
Cheyenne, WY 82001
United States
Email: support@ellafior.com
Phone: +1 (347) 278-9499
Customer Service: Monday–Saturday, 9:00 AM–7:00 PM ET.
Order Processing Cutoff: Monday–Saturday, 7:00 PM ET.
Website: https://ellafior.com
ELLA FIOR — The Art of Being Her.